P30 Unable to connect to Wi-Fi

If your device cannot connect:

• 2.4GHz Wi‑Fi: Make sure you are using a 2.4GHz network (5GHz is not supported).
• Router distance: During setup, keep your device within 5 meters (16 feet) of the router.
• Standby mode trigger: If the P30 cannot connect to Wi‑Fi, the Wi‑Fi Mode indicator may flicker slowly. This means the P30 automatically enters standby mode. Please press and hold the WPS button on the back for 6–10 seconds until the Wi‑Fi Mode indicator flashes rapidly to restart the device, then try again.
• Power cycle device: Try turning the power switch off and then on again.
• Restart network & phone: Try restarting your Wi‑Fi network and your phone/tablet.
• Factory reset: If you were already connected before, but after restarting the network or making other settings you suddenly cannot connect to Wi‑Fi: you can try performing a factory reset in the 4STREAM app and then reconnect.
  Steps: Open the 4STREAM app → select Devices → click the gear icon in the lower‑right corner of the corresponding device → select Speaker Info → select Restore Factory Settings → select Confirm.
• Contact support: If you have tried the above methods and still cannot solve the problem, you can directly contact the VANGOA team for assistance.